You’ve done everything right, from sourcing products to signing contracts. Everything seems to be going well until your shipment is stuck at customs or detained mid-transit. For international traders, these headaches are far too common.
When goods get held up, it’s not just frustrating. It’s expensive. Here’s how to stay prepared and protect your business.
Where things commonly go wrong
Delays often stem from documentation issues, compliance missteps or port congestion. Missing paperwork or vague product descriptions can trigger red flags, so it’s important to ensure that every document is complete and consistent.
Tighten your contracts before trouble hits
A solid contract is your best defense when things go sideways. As such, you should ensure that every detail is locked in, be it delivery deadlines, payment terms and liability for delays or damages. Don’t rely on handshake agreements or assumptions. Put everything in writing to be on the safe side.
It also helps to include clauses that cover the unexpected. A well-drafted force majeure clause can protect you if a natural disaster, strike or political upheaval derails your delivery. Lastly, don’t overlook insurance. Even with solid agreements in place, things can go wrong in transit.
Don’t go silent during a hold-up
When your goods are detained, act fast. Contact the relevant authorities and ask for documentation explaining the hold. Going silent will not help the situation, as you may need to respond with supporting documents or secure lethal clearance before your shipment is released.
Understand the role of local laws
Each country plays by its own rules, and what’s routine in one port may be an issue in another. Plan ahead by consulting with legal professionals who understand the ins and outs of international trade. The proper support can keep your shipments moving and your business growing in the unpredictable world of global commerce.